HOPE Helps, a local non-profit with a mission to prevent homelessness and keep families in their homes, is looking for talented, detail-oriented, organized Volunteer Manager to join our team. The ideal candidate will be dynamic, self-motivated, committed to the organization’s mission, vision and values, while consistently functioning as a highly dedicated team player and leader, as well as an effective manager in the organization. Position is 30+ hours, Monday – Friday, with remote days as assigned and weekend availability for scheduled orientations/events. Preferred: Bachelor’s Degree and/or Volunteer Coordination experience.
- Understanding HOPE’s Mission, Values, Vision and Structure.
- Attend and participate in professional and community HOPE events/meetings to recruit interested parties for volunteer service.
- Prepare and maintain Department Plan and Standard Operating Procedures, Volunteer Training Manuals for Resource and Store for staff/volunteers; reviewed annually.
- Oversee monthly adult volunteer orientations giving high overview of HOPE’s background and programs, giving prospective volunteers an understanding of HOPE’s mission and a choice of volunteer opportunities, also explaining HOPE’s policies/regulations. Review all orientation presentations, annually, for any updates.
- Oversee database of volunteers and hours at all sites. Audit volunteer hours after each event (internal & external) to ensure all hours are documented. Train department volunteer leads with any new database updates (Volgistics).
- Interview, pre-screen, check background, and refer volunteers to appropriate departments. Add volunteer screening information to Volgistics profiles.
- When determining overall volunteer needs for HOPE, serve as liaison between administration, staff and volunteer leads in regards to any questions, issues, recommendations. Attend monthly leadership team meetings.
- Work alongside Events/Marketing/CEO to schedule and coordinate volunteer recognition and appreciation events.
- Responsible for organizing schedule for Takeover Days, Volunteer Groups and Eagle Scout Projects to include follow-up.
- Review and communicate all Annual Volunteer birthdays, anniversaries, etc. on a monthly basis to Marketing and CEO.
- Prepare and present Volunteer Dept reports to CEO; recommend necessary changes or adjustments to the volunteer program during 4th quarter for budget purposes.
- Communicate monthly with staff volunteer leads regarding any volunteer highlights to be used via HOPE’s newsletter, to Marketing.
- Work with social, civic, faith-based, school and local organizations to develop partnerships, where appropriate, to recruit, develop and/or utilize volunteers.
- Update external websites for recruitment, annually.
- Address any high level volunteer issues in a prompt manner.
- Manage all Volunteer outreach needs. Represent HOPE at outreach events throughout the community.
Please send resume, cover letter and pay rate expectation to resume@hopehelps.org with VOLUNTEER MANAGER in the subject line.