Meet the Team

Joan Faulkner, President / Chief Executive Officer

Joan is responsible for overseeing the administration, programs and implementing the…

Diane Isla, Director of Administration

Diane is responsible for coordinating administration duties and office procedures, ensuring…

Patricia Genao, LCSW, Director of Client Programs

Patricia is responsible for managing all of the activities of the Resource…….

Erin Montgomery, Thrift Store Manager

Erin is responsible for managing the sales and operations of HOPE’s thrift store/boutique…

Deb Jones, Director of Finance

Deb is responsible for annual financial statements and tax returns, bookkeeping and payroll, monthly management and board reporting. Fun Fact About Me:  I have been married for 50 years. Favorite Hobby: Needle crafts, knitting, crocheting, and quilting. finance@hopehelps.org

Sara Nowak, MNM, Development Coordinator/Grants and Sponsorships

Sara is responsible for researching/identifying grant opportunities in accordance with annual plan/goals and implementing sponsorship …

Logan Landry-Jennings, Development Manager/Donor Engagement

Logan is responsible for identifying, organizing and managing the fundraising activities with a focus on…

Gabrielle Espinet, Special Events Manager

Gabrielle is the lead for HOPE events. She is responsible coordinating fundraising events alongside the Development team for…

Rachel Mann, Volunteer Manager

Rachel is responsible for recruiting, scheduling and orientating volunteers to ensure that HOPE has….

Romain Casanova, Marketing Manager

Romain is responsible for designing all of the creative content for internal and external events, social media, newsletters, and…

Riana Sukhu, Assistant Store Manager

Riana is responsible for organizing and pricing community donations, helping guide…

Kelly Kritikos, Resource Coordinator

Kelly is responsible for greeting and assisting all individuals and families in crisis directing……

Gabriela Velez, Resource Specialist

Gabriela is responsible for greeting and assisting all individuals and families in crisis directing them to the appropriate resources within HOPE. She also…

Jeannene Dickson, Program Assistant

Jeannene provides support in HOPE’s Financial Literacy program by collecting…….

Janine Morales, Case Manager

Janine’s responsibilities at HOPE are to manage individual cases and assist clients with allocating resources and housing issues.

Jolie Hodge, Assistant Manager of Sales

Jolie is responsible for customer service, sorting and pricing community donations, stocking the sales floor…

Tia De Los Santos, Administrative Assistant

Tia provides administrative support to the Executive team and HOPE’s Administrative departments such as…

Steven Vanderwolf, Senior Pantry Coordinator

Steven is responsible for overseeing food purchasing/stocking, scheduling and supervision of pantry volunteer leads, oversight of…

Jim Morical, Food Pantry Coordinator

Jim is responsible for the oversight of pantry operations, the Kids of HOPE program, volunteer scheduling…

Francisco Delarocha, Facilities / Driver

Francisco is responsible for performing routine maintenance tasks and managing facility projects for HOPE’s buildings and sites…

Diana Elenz, Store Volunteer Coordinator

Diana is responsible for organizing the sorting room, pricing linens and toys, and promoting the daily deals…

Charlotte Yates, Customer Service Rep

Charlotte is responsible for customer service and beautifying HOPE’s thrift…

Nicole Silverstein, Customer Service Rep.

Nicole is responsible for customer service, sorting and pricing community donations…

Andrea Tschetschot, Customer Service Rep.

Andrea is responsible for customer service, sorting and pricing community donations…

Betti Formet, Customer Service Rep.

Betti is responsible for customer service, sorting and pricing community donations…

Susan D’Aulerio, Customer Service Representative

Susan is responsible for customer service, sorting and pricing community donations…

Lucia Quintero, Customer Service Rep

Lucia is responsible for community donation intake and sorting and working with volunteers at HOPE’s thrift …

Cindy Hollenbeck, Customer Service Rep.

Cindy is responsible for customer service, sorting and pricing community donations…

Helen Godoy, Customer Service Rep

Helen is responsible for customer service and beautifying HOPE’s thrift…

Linda Smart, Customer Service Rep

Linda is responsible for community donation intake and sorting and working…

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