Meet the Team

Joan Faulkner, President / Chief Executive Officer

Joan is responsible for overseeing the administration, programs and implementing the…

Cathy Melendez, Director of Finance

Cathy is responsible for annual financial statements and tax returns…

Patricia Genao, LCSW, Director of Client Programs

Patricia is responsible for managing all of the activities of the Resource…….

Diane Isla, Director of Administration

Diane is responsible for coordinating administration duties and office procedures, ensuring…

Megan Vitale, Development Manager

Megan is responsible for managing fundraising/sponsorships and donor relations, she also oversees HOPE’s Interfaith Coalition…

Erin Montgomery, Thrift Store Manager

Erin is responsible for managing the sales and operations of HOPE’s thrift store/boutique…

Susan D’Aulerio, Customer Service Representative

Susan is responsible for customer service, sorting and pricing community donations…

Diana Elenz, Store Volunteer Coordinator

Diana is responsible for organizing the sorting room, pricing linens and toys, and promoting the daily deals…

Jolie Hodge, Customer Service Rep

Jolie is responsible for customer service, sorting and pricing community donations, stocking the sales floor…

Moe Diaz, HOPE Driver

Moe is responsible for driving HOPE’s vehicles for pickups and deliveries, customer service, and donation intake at…

Sara Nowak, Administrative Assistant

Sara is responsible for providing administrative support to the CEO and Director of Administration. She assists with…

Rachel Mann, Volunteer Manager

Rachel is responsible for recruiting, scheduling and orientating volunteers to ensure that HOPE has….

Janine Morales, Case Manager

Janine’s responsibilities at HOPE are to manage individual cases and assist clients with allocating resources and housing issues.

Romain Casanova, Marketing Manager

Romain is responsible for designing all of the creative content for internal and external events, social media, newsletters, and…

Steven Vanderwolf, Food Pantry Coordinator

Steven is responsible for completing the food inventory and ordering the weekly amount of food needed, coordinating with local businesses…

Ervin Gonzalez, Facilities Manager

Ervin is responsible for performing routine maintenance tasks and managing facility projects for HOPE’s buildings and sites…

Linda Smart, Customer Service Rep

Linda is responsible for community donation intake and sorting and working…

Jeannene Dickson, Program Assistant

Jeannene provides support in HOPE’s Financial Literacy program by collecting…….

Joanne Stark, Customer Service Rep

Joanne is responsible for customer service, sorting and pricing community donations…

Kelly Kritikos, Resource Specialist

Kelly is responsible for greeting and assisting all individuals and families in crisis directing……

Charlotte Yates, Customer Service Rep

Charlotte is responsible for customer service and beautifying HOPE’s thrift…

Riana Sukhu, Assistant Store Manager

Riana is responsible for organizing and pricing community donations, helping guide…

Cristina Parson, Food Pantry Coordinator

Cristina is responsible for completing the food inventory and ordering the…….

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