Meet the Team

Joan Faulkner, President / Chief Executive Officer

Joan is responsible for overseeing the administration, programs and implementing the…

Julie Gardell, Chief Financial Officer

Julie is responsible for annual financial statements and tax returns…

Jeremy Waller, MBA Development/Sponsorship Manager

Jeremy is responsible for managing fundraising/sponsorships, and donor relations…..

Patricia Genao, LCSW, Program / Case Manager

Patricia is responsible for managing all of the activities of the Resource…….

Sue Shoemaker, The HOPE Chest Director of Retail Operations

Sue is responsible for managing the sales and operations of HOPE’s …

Diane Isla, Director of Administration

Diane is responsible for coordinating administration duties and office procedures, ensuring…

Carolyn Sawaya, Events Coordinator

Carolyn is the lead for HOPE events. She is responsible for coordinating HOPE’s

Cristina Parson, Food Pantry Coordinator

Cristina is responsible for completing the food inventory and ordering the…….

Kelly Kritikos, Resource Specialist

Kelly is responsible for greeting and assisting all individuals and families in crisis directing……

Diana Elenz, Customer Service Rep

Diana is responsible for organizing the sorting room, pricing linens and toys, and promoting the daily deals…

Gloria Beekman, HOPE Chest Lead

As a HOPE Chest Thrift/Boutique lead, Gloria is responsible for customer…

Charlotte Yates, Customer Service Rep

Charlotte is responsible for customer service and beautifying HOPE’s thrift…

Linda Smart, Customer Service Rep

Linda is responsible for community donation intake and sorting and working…

Jeannene Dickson, Program Assistant

Jeannene provides support in HOPE’s Financial Literacy program by collecting…….

Riana Sukhu, Assistant Store Manager

Riana is responsible for organizing and pricing community donations, helping guide…

Joanne Stark, Customer Service Rep

Joanne is responsible for customer service, sorting and pricing community donations…

Janine Morales, Case Manager

Janine’s responsibilities at HOPE are to manage individual cases and assist clients with allocating resources and housing issues.

Romain Casanova, Marketing Manager

Romain is responsible for designing all of the creative content for internal and external events, social media, newsletters, and…

Steven Vanderwolf, Food Pantry Coordinator

Steven is responsible for completing the food inventory and ordering the weekly amount of food needed, coordinating with local businesses…

Ervin Gonzalez, Facilities Manager

Ervin is responsible for performing routine maintenance tasks and managing facility projects for HOPE’s buildings and sites…

Sophia Livera (They/Them), Customer Service Rep

Sophia is responsible for customer service, sorting and pricing community donations, stocking the sales floor…

Jolie Hodge, Customer Service Rep

Jolie is responsible for customer service, sorting and pricing community donations, stocking the sales floor…

Rachel Mann, Volunteer Manager

Rachel is responsible for recruiting, scheduling and orientating volunteers to ensure that HOPE has….

Sara Nowak, Administrative Assistant

Sara is responsible for providing administrative support to the CEO and Director of Administration. She assists with…

Moe Diaz, HOPE Driver

Moe is responsible for driving HOPE’s vehicles for pickups and deliveries, customer service, and donation intake at…

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