Joan Faulkner, President / Chief Executive Officer
Joan is responsible for overseeing the administration, programs and implementing the…
Diane Isla, Chief Administrative Officer
Diane is responsible for coordinating administration duties and office procedures, ensuring…
Patricia Genao, LCSW, Director of Client Programs
Patricia is responsible for managing all of the activities of the Resource…….
Deb Jones, Director of Finance
Deb is responsible for annual financial statements and tax returns, bookkeeping and payroll, monthly…
Store Manager
The Store Manager is responsible for managing the sales and operations of HOPE’s…
Rachel Mann, Director of Volunteer Engagement
Rachel is responsible for recruiting, scheduling and orientating volunteers to ensure that HOPE has….
Sara Nowak, MNM, Development Coordinator/Grants and Sponsorships
Sara is responsible for researching/identifying grant opportunities in accordance with annual plan/goals and implementing sponsorship …
Development Manager/Donor Engagement
This role is responsible for identifying, organizing and managing the fundraising activities with a focus on…
Diana Elenz, Volunteer Manager
Diana is responsible for organizing the sorting room, pricing linens and toys, and promoting the daily deals…
Romain Casanova, Marketing Manager
Romain is responsible for designing all of the creative content for internal and external events, social media, newsletters, and…
Shereen Simon, Special Events Coordinator
Shereen is the lead for HOPE events. She is responsible coordinating fundraising events alongside the Development team for…
Jennifer Lewis, Administrative Assistant
Jenn provides administrative support to the Executive team and HOPE’s Administrative departments such as…
Jeannene Dickson, Financial Program Coordinator
Jeannene provides support in HOPE’s Financial Literacy program by collecting…….
Kelly Kritikos, Resource Coordinator
Kelly is responsible for greeting and assisting all individuals and families in crisis directing……
Janine Morales, Case Manager
Janine’s responsibilities at HOPE are to manage individual cases and assist clients with allocating resources and housing issues.
Lana Kiswani, MSW, Case Manager
Lana is responsible for case management services and coordinating the…
Wendy Guerrero, Store Team Lead
Wendy assists in the oversight of the day-to-day store operations to generate sales and to ensure a…
Gabriela Velez, Resource Specialist
Gabriela is responsible for greeting and assisting all individuals and families in crisis directing them to the appropriate resources within HOPE. She also…
Jolie Hodge, Assistant Manager of Sales
Jolie is responsible for customer service, sorting and pricing community donations, stocking the sales floor…
Isabel Polanco, Customer Service Rep/Volunteer Lead
Isabel is responsible for providing excellent Customer Service while working frequently with…
Steven Vanderwolf, Senior Pantry Coordinator
Steven is responsible for overseeing food purchasing/stocking, scheduling and supervision of pantry volunteer leads, oversight of…
Francisco Delarocha, Facilities / Driver
Francisco is responsible for performing routine maintenance tasks and managing facility projects for HOPE’s buildings and sites…
James McCall, HOPE Driver
James is responsible for driving HOPE’s vehicles for pickups and deliveries, customer…
Natalie Harvey, Customer Service Rep- Merchandise Lead
Natalie monitors sales trends and the flow and placement of store donations in order to…
Jim Morical, Food Pantry Coordinator
Jim is responsible for the oversight of pantry operations, the Kids of HOPE program, volunteer scheduling…
Charlotte Yates, Customer Service Rep
Charlotte is responsible for customer service and beautifying HOPE’s thrift…
Andrea Tschetschot, Customer Service Rep.
Andrea is responsible for customer service, sorting and pricing community donations…
Betti Formet, Customer Service Rep.
Betti is responsible for customer service, sorting and pricing community donations…
Susan D’Aulerio, Customer Service Representative
Susan is responsible for customer service, sorting and pricing community donations…
Lucia Quintero, Customer Service Rep
Lucia is responsible for community donation intake and sorting and working with volunteers at HOPE’s thrift …
Cindy Hollenbeck, Customer Service Rep.
Cindy is responsible for customer service, sorting and pricing community donations…
Helen Godoy, Customer Service Rep
Helen is responsible for customer service and beautifying HOPE’s thrift…