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- Client Stories
- Staff Bios
Isabel Polanco, Merchandise Lead/ Customer Service Representative
Isabel monitors sales trends and the flow and placement of store donations in order to maximize…
A Story of HOPE- Dorothy
* “Stories of HOPE” feature real clients and their stories, however, we use a stand-in name and image to protect their privacy * “Dorothy,” one of our long-standing elderly food pantry clients, arrived one day at HOPE in crisis. She was distressed about not having gas or reliable transportation to make it to our food […]
A Story of HOPE- Rhonda & Dave
* “Stories of HOPE” feature real clients and their stories, however, we use a stand-in name and image to protect their privacy * One day a couple, “Rhonda” and “Dave” walked into HOPE’s Resource Center, scared and looking for help. They had come to Florida for a job but had spent all their money moving […]
A Story of HOPE- Shawna
* “Stories of HOPE” feature real clients and their stories, however, we use a stand-in name and image to protect their privacy * “Shawna” and her partner came to HOPE in 2016 after experiencing homelessness in 2015. They were both working and raising their daughter while trying to maintain expenses. They were given food, clothing, […]
A Story of HOPE- Tom
Many of our clients never expect to need our services, but life happens. That’s why we’re here. And that’s why your support is critical. Thanks to the incredible generosity of The Father’s Table, The Hartford, Lukas Nursery & Butterfly Encounter, and Carl Black Charities, your gift to HOPE’s Annual Summer Match will be doubled! Together, they’ve pledged
James McCall, HOPE Driver
James is responsible for driving HOPE’s vehicles for pickups and deliveries, customer…
Andrew Wilson, Customer Service Rep
Andrew is responsible for customer service, sorting and pricing community donations…
Deb Jones, Director of Finance
Deb is responsible for annual financial statements and tax returns, bookkeeping and payroll, monthly…
Tia De Los Santos, Administrative Assistant
Tia provides administrative support to the Executive team and HOPE’s Administrative departments such as…
Jim Morical, Food Pantry Coordinator
Jim is responsible for the oversight of pantry operations, the Kids of HOPE program, volunteer scheduling…
Nicole Silverstein, Customer Service Rep.
Nicole is responsible for customer service, sorting and pricing community donations…
Logan Landry-Jennings, Development Manager/Donor Engagement
Logan is responsible for identifying, organizing and managing the fundraising activities with a focus on…
A Story of HOPE – Rachelle
* “Stories of HOPE” feature real clients and their stories, however, we use a stand-in name and image to protect their privacy * Your continued support gives HOPE to people like Rachelle. Rachelle is a single mother who has worked hard to make ends meet for many years. She is active with one of our Interfaith […]
A Story of HOPE – Elijah
* “Stories of HOPE” feature real clients and their stories, however, we use a stand-in name and image to protect their privacy * Since inception HOPE Helps has focused on collaborating with other agencies. We seek ways to support and assist clients with different crises and look for ways to help them rebuild their lives. […]
Gabriela Velez, Resource Specialist
Gabriela is responsible for greeting and assisting all individuals and families in crisis directing them to the appropriate resources within HOPE. She also…














